{"id":1774,"date":"2020-11-19T12:35:32","date_gmt":"2020-11-19T11:35:32","guid":{"rendered":"https:\/\/assistance.soren.eco\/knowledge-base\/ajouter-un-compte-utilisateur\/"},"modified":"2025-03-11T15:36:55","modified_gmt":"2025-03-11T14:36:55","slug":"ajouter-un-compte-utilisateur","status":"publish","type":"ht_kb","link":"https:\/\/assistance.soren.eco\/en\/knowledge-base\/ajouter-un-compte-utilisateur\/","title":{"rendered":"Add a user account"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1774\" class=\"elementor elementor-1774 elementor-255\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13398e29 e-flex e-con-boxed e-con e-parent\" data-id=\"13398e29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4544f20 elementor-widget elementor-widget-text-editor\" data-id=\"4544f20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">This action is only possible if you have created a company and is only accessible to the account manager.<\/p><p>To create a new user account, please first <a href=\"https:\/\/www.moebius.eco\">log in to your Moebius account.<\/a><\/p><figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-1937 size-full\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company.jpg\" alt=\"\" width=\"674\" height=\"291\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company.jpg 674w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company-300x130.jpg 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company-50x22.jpg 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company-60x26.jpg 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company-100x43.jpg 100w\" sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/figure><p>You will then access information related to your company. You will then need to scroll down the page until you reach the section named &#8220;Users.&#8221;<\/p><figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"aligncenter wp-image-1940 size-full\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1.jpg\" alt=\"\" width=\"1280\" height=\"428\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1.jpg 1280w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1-300x100.jpg 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1-1024x342.jpg 1024w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1-768x257.jpg 768w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1-50x17.jpg 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1-60x20.jpg 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company1-100x33.jpg 100w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><p>Now, simply click on the &#8220;Add&#8221; button and enter the email of the person for whom you want to create an account. This person will then receive an email with a link allowing them to create their password.<\/p><p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">If the email does not appear in their inbox, make sure to check the junk (SPAM) folder. If that&#8217;s the case, they will need to move it to their inbox in order to click on the permalink.\u00a0<\/p><figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"aligncenter wp-image-1942 size-full\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2.jpg\" alt=\"\" width=\"1280\" height=\"456\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2.jpg 1280w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2-300x107.jpg 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2-1024x365.jpg 1024w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2-768x274.jpg 768w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2-50x18.jpg 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2-60x21.jpg 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/03\/company2-100x36.jpg 100w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure><p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Be sure to specify your profile via the drop-down menu:<br \/>&#8211; Billing contact<br \/>&#8211; Declaration contact <br \/>&#8211; &#8230;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This action is only possible if you have created a company and is only accessible to the account manager. To create a new user account, please first log in to your Moebius account. You will then access information related to your company. You will then need to scroll down the&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[212],"ht-kb-tag":[175,176,177,180,181,182],"class_list":["post-1774","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-manage-my-account","ht_kb_tag-ajouter-un-compte-utilisateur-en","ht_kb_tag-compte-en","ht_kb_tag-compte-utilisateur-en","ht_kb_tag-nouveau-compte-utilisateur-en","ht_kb_tag-utilisateur-en","ht_kb_tag-utilisateurs-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Add a user account - Assistance Soren<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/assistance.soren.eco\/en\/knowledge-base\/ajouter-un-compte-utilisateur\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add a user account - Assistance Soren\" \/>\n<meta property=\"og:description\" content=\"This action is only possible if you have created a company and is only accessible to the account manager. 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