{"id":2550,"date":"2025-11-13T15:37:56","date_gmt":"2025-11-13T14:37:56","guid":{"rendered":"https:\/\/assistance.soren.eco\/knowledge-base\/1-creer-un-compte-utilisateur\/"},"modified":"2025-11-24T16:35:56","modified_gmt":"2025-11-24T15:35:56","slug":"1-creer-un-compte-utilisateur","status":"publish","type":"ht_kb","link":"https:\/\/assistance.soren.eco\/en\/knowledge-base\/1-creer-un-compte-utilisateur\/","title":{"rendered":"1. Creating a user account"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2550\" class=\"elementor elementor-2550 elementor-2438\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21ccf51 e-flex e-con-boxed e-con e-parent\" data-id=\"21ccf51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbbf0d6 elementor-widget elementor-widget-text-editor\" data-id=\"bbbf0d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\">\u00a0<\/div><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:8c60a371-9300-492f-b03c-49a6a04f221a-6\" data-testid=\"conversation-turn-14\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"7006e357-cb9e-4089-a06a-b0de57fc6f5f\" data-message-model-slug=\"gpt-5-1\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"><p data-start=\"0\" data-end=\"135\" data-is-last-node=\"\" data-is-only-node=\"\">To access the <strong>ecodesign.solar<\/strong> app, sign-up using your <strong>email address<\/strong>, or log-in with your <strong>Google or Microsoft account<\/strong><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90f0d09 e-flex e-con-boxed e-con e-parent\" data-id=\"90f0d09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6159ff elementor-widget elementor-widget-image\" data-id=\"a6159ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"932\" height=\"674\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1.png\" class=\"attachment-large size-large wp-image-2566\" alt=\"\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1.png 932w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1-300x217.png 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1-768x555.png 768w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1-50x36.png 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1-60x43.png 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Login-page-EN-1-1-100x72.png 100w\" sizes=\"(max-width: 932px) 100vw, 932px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58f0971 e-flex e-con-boxed e-con e-parent\" data-id=\"58f0971\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac76ec elementor-widget elementor-widget-image\" data-id=\"1ac76ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"289\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-1024x289.png\" class=\"attachment-large size-large wp-image-2567\" alt=\"\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-1024x289.png 1024w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-300x85.png 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-768x216.png 768w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-50x14.png 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-1536x433.png 1536w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-2048x577.png 2048w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-60x17.png 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-de-compte-EN-1-1-100x28.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd1cc16 e-flex e-con-boxed e-con e-parent\" data-id=\"bd1cc16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a960db elementor-widget elementor-widget-text-editor\" data-id=\"3a960db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\">\u00a0<\/div><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:8c60a371-9300-492f-b03c-49a6a04f221a-7\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"9ee21d95-f64f-4a41-be24-015a9ce2a35b\" data-message-model-slug=\"gpt-5-1\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"><p data-start=\"0\" data-end=\"124\" data-is-last-node=\"\" data-is-only-node=\"\">Once the form has been validated, you will receive a <strong>confirmation email<\/strong> allowing you to <strong>continue with your registration<\/strong><\/p><\/div><\/div><\/div><\/div><div class=\"z-0 flex min-h-[46px] justify-start\">\u00a0<\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39d26cf e-flex e-con-boxed e-con e-parent\" data-id=\"39d26cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7b22e1 elementor-widget elementor-widget-image\" data-id=\"f7b22e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"714\" height=\"630\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/10\/Email-FR.png\" class=\"attachment-large size-large wp-image-2553\" alt=\"\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/10\/Email-FR.png 714w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/10\/Email-FR-300x265.png 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/10\/Email-FR-50x44.png 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/10\/Email-FR-60x53.png 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/10\/Email-FR-100x88.png 100w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2394808 e-flex e-con-boxed e-con e-parent\" data-id=\"2394808\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a480aef elementor-alert-info elementor-widget elementor-widget-alert\" data-id=\"a480aef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Warning<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">If you do not receive the confirmation email, please remember to check your spam or junk folder.\n<\/span>\n\t\t\t\n\t\t\t\t\t\t<button type=\"button\" class=\"elementor-alert-dismiss\" aria-label=\"Dismiss this alert.\">\n\t\t\t\t\t\t\t\t\t<span aria-hidden=\"true\">&times;<\/span>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11e4e36 elementor-widget elementor-widget-text-editor\" data-id=\"11e4e36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">The confirmation email contains an activation link for your user account. This link will take you to the screen where you can create your password.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fd0363 e-flex e-con-boxed e-con e-parent\" data-id=\"3fd0363\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73deb80 elementor-widget elementor-widget-image\" data-id=\"73deb80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"948\" height=\"520\" src=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1.png\" class=\"attachment-large size-large wp-image-2571\" alt=\"\" srcset=\"https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1.png 948w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1-300x165.png 300w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1-768x421.png 768w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1-50x27.png 50w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1-60x33.png 60w, https:\/\/assistance.soren.eco\/wp-content\/uploads\/2025\/11\/Creation-mot-de-passe-EN-1-100x55.png 100w\" sizes=\"(max-width: 948px) 100vw, 948px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eb9eb6b e-flex e-con-boxed e-con e-parent\" data-id=\"eb9eb6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6c399e elementor-widget elementor-widget-text-editor\" data-id=\"e6c399e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It&#8217;s up to you now! <strong data-start=\"101\" data-end=\"129\">Choose your password<\/strong> \u2600\ufe0f<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa967d6 e-flex e-con-boxed e-con e-parent\" data-id=\"aa967d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f2097f elementor-widget elementor-widget-text-editor\" data-id=\"7f2097f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Your password must contain at least 12 characters, including an uppercase letter, a lowercase letter, a number, and a special character.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffbd575 e-flex e-con-boxed e-con e-parent\" data-id=\"ffbd575\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9890b0a elementor-widget elementor-widget-text-editor\" data-id=\"9890b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Congratulations! Your user account is now active, and you can now proceed to register your company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 To access the ecodesign.solar app, sign-up using your email address, or log-in with your Google or Microsoft account \u00a0 Once the form has been validated, you will receive a confirmation email allowing you to continue with your registration \u00a0 Warning If you do not receive the confirmation email, please&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[242],"ht-kb-tag":[],"class_list":["post-2550","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-manufacturers-design-offices"],"_links":{"self":[{"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/ht-kb\/2550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/comments?post=2550"}],"version-history":[{"count":9,"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/ht-kb\/2550\/revisions"}],"predecessor-version":[{"id":2574,"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/ht-kb\/2550\/revisions\/2574"}],"wp:attachment":[{"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/media?parent=2550"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2550"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/assistance.soren.eco\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}